TheWoWDBContact
One form, one inbox, read by the person who builds the site. Wrong prices, broken pages, missing data and advertising all arrive the same way.
Send a message
Message sent
It is stored and it will be read. If you left an email address and asked something that needs an answer, you will get one.
What each topic wants
Bug reportThe page URL, the realm or region on screen, what you expected, and what the page did instead. A browser name helps when the page renders wrong.
Data issueThe item, realm or region, and roughly when you noticed it. That is enough to find the scan in the snapshot history and see what the API returned.
Feature requestThe thing you are trying to work out in game. The button you had in mind is useful too, but the goal behind it is what gets built.
AdvertisingCompany name, the placement you want, and the campaign dates. Rates and inventory come back by email.
OtherTakedown notices, data licensing, corrections to a guide, and anything that fits none of the above.
How this form behaves
| Where it lands | A table in the site's own database. No ticketing service, no mailing list, no third party. |
|---|---|
| Reply time | A few days. Every message is read; not every message gets a reply. |
| Message length | 4,000 characters. Name is capped at 120, email at 254. |
| How many | Five messages an hour from one address. The sixth is refused until the hour rolls over. |
| Too fast counts as a bot | A send in the first three seconds after the page loads is rejected. Read the form, then send. |
| With JavaScript off | The form still posts and answers with a plain confirmation page. |
| Stored with the message | Topic, name, email, your IP address and your browser's user-agent string. The last two exist to stop abuse. |
Before you report a price
Auction House pages show the last snapshot our scanners took, not a live quote from the realm. Every price on the site carries a stamp with the time it was read. Open the item page, read the stamp, and compare it against what the Auction House shows you in game.
A good page to check against your own realm: 
Linen Cloth. It sells on every realm, so a wrong number there usually means a wrong scan rather than a quiet market.
If the stamp is hours old and the number still looks wrong, that is worth a Data issue message.
Answered without writing
Site updatesWhat changed lately. A page that behaved differently last week is often on this list.
Where the data comes fromWhich feed each number comes from, and how often each scanner runs.
Site searchItems, spells, realms and pages in one box, if a link you had has moved.
Companion addonInstall steps and the in-game side of the tools.
Your accountTracked items and saved lists, if something you pinned has gone missing.
Editorial policyWhat we publish, and how a correction gets made once you report one.
Advertising and partnerships
Use the form with the Advertising topic, or write to [email protected]. Include the company name, the placement you want and the dates. Replies to advertising mail usually go out within a few business days.
What is and is not for sale is set out on the Editorial Policy: display advertising pays for hosting, some links earn affiliate commission, editorial coverage is never sold, and no advertiser sees a page before it publishes. We do not sell gold, accounts, boosts, carries or in-game services.
Privacy and policy
What we store and why is on the Privacy Policy. Acceptable use of the site is on the Terms of Service. What we publish and how we correct it is on the Editorial Policy. Who builds the site is on the About page.
World of Warcraft and Blizzard Entertainment are trademarks or registered trademarks of Blizzard Entertainment, Inc. The loading screen and every icon on this page come from the World of Warcraft game client. TheWoWDB is not affiliated with or endorsed by Blizzard Entertainment.