It looks as though she'll be in the first room on your right when you enter Sunfury Spire. It seems as though she'll only appear if you have a max level Horde character. She initiates the quest for getting access to the Battle for Azeroth - Horde allied races.
Elite
Lady Liadrin
Blood Knight Matriarch
Lady Liadrin (Blood Knight Matriarch) is an Elite Humanoid, level 40, aligned with the Horde.
Details
Lady Liadrin at a Glance
ReactionHorde
FactionHorde Generic
Faction groupthe Horde
Level and Map Tracking
The map marks it with vignette 3,223.
The map marks it with vignette 3,668.
In the Client Files
Standing toward the HordeFriendly
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Game Data
Creature ID130133
Display ID61971
Faction template2361
Content tuning293
Held item IDs163831, 163832
Related
Background
Art © Blizzard Entertainment. Fan reference, not affiliated.